Here’s an overview of the evidence given to the Kirklees Democracy Commission by Catherine Howe from Capita, in an evidence gathering session on 31st August 2016.

---

Summary of Catherine Howe’s evidence

We talked about why we need to stop treating citizens as customers if we want more people to get involved in local decision-making.

• Summary of Catherine Howe’s evidence (PDF)
• Video summary – We need to treat people as citizens, not customers
• Tweets and photos from this evidence gathering session

---

Watch the full session

---

Tweets and photos from this session

---

Evidence index